Ticketeer Blog

Day: June 22, 2024
Business
The Ticketeer

Leveraging Discord for Customer Engagement and Support

In today’s digital age, customer engagement and support are pivotal for any business looking to thrive. With the rise of various online platforms, Discord has emerged as a powerful tool for businesses to connect with their customers. Originally designed for gamers, Discord’s versatility and robust features have made it a valuable asset for businesses across various industries. In this blog post, we’ll explore how you can leverage Discord for customer engagement and support, and how a ticket bot like Ticketeer can enhance your customer service experience.

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June 22, 2024
Community Management
The Ticketeer

Creating a Safe and Inclusive Space on Discord: Moderation Tips

Discord has become a go-to platform for communities of all kinds, from gaming clans to study groups, fan clubs to professional networks. However, with the growth of any community, ensuring a safe and inclusive environment becomes paramount. Effective moderation is key to maintaining a space where everyone feels welcome and respected. In this blog post, we’ll explore some essential tips for creating a safe and inclusive space on Discord through effective moderation.

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June 22, 2024